The Kwa Madwala Promise
As Department Heads at Kwa Madwala we undertake to ensure the following to all our valued guests:
- We will always strive to give you good, sound, honest advice both prior to your visit and while you are with us.
- We will be at your service in terms of all aspects of your stay ensuring you experience true South African hospitality.
- Should, for whatever reason, your visit not fulfil your expectations we will comprehensively investigate the reasons why.
- In the event that your stay does not live up to its described expectation with reference to our website or our marketing we will honestly discuss the relevance of compensation accordingly.
- In the unlikely event that you experience or encounter any problem at Kwa Madwala for whatever reason we will undertake to deal with it swiftly ensuring a suitable and satisfactory solution is found.
- We are a team of passionate individuals who undertake to do everything in our power to ensure our clients enjoy themselves while they are here and leave Kwa Madwala happy.