res@kwamadwala.co.za
Phone : +27 (0) 13 790 4214
Alternative : +27 (0) 82 779 2153

Privacy Statement & Disclaimer

Disclaimer

Due to the nature of hiking, camping, touring, driving and the general third-world conditions on our Safari’s, Tours and Trips, Kwa Madwala Tours & Safaris CC., their employees, guides and affiliates, do not accept responsibility for any client or dependant thereof in respect of any loss, injury, illness, damage, accident, fatality, delay or difficulty experienced from time of departure to time of return, or subsequent to date of return, such loss, injury, etc. arising out of any such Safari’s, Tours and Trips organised by Kwa Madwala Tours & Safaris CC.

Should a Safari, Tour or Trip be negated by Kwa Madwala Tours & Safaris CC. due to weather conditions or other reasons, it shall either refund full payment or offer a replacement Safari, Tour or Trip. Should Kwa Madwala Tours & Safaris CC. have to shorten a Safari, Tour or Trip for any reason due to weather conditions or other factors after the time of departure, Kwa Madwala Tours & Safaris CC will not be liable for any form of refund whatsoever, although everything will be done to complete a Safari, Tour or Trip or to utilise an alternative arrangement or venue. Should a client decide to shorten a tour for any reason whatsoever, Kwa Madwala Tours & Safaris CC. will not be liable for any refund whatsoever.

Privacy Statement

This is our privacy policy, and our pledge to you. We practice safe online communications. By continuing to use Kwa Madwala Tours & Safaris CC, you agree to abide by the terms of these documents.

Kwa Madwala Tours & Safaris CC is committed to bringing you information tailored to your individual needs and recognises the importance of protecting the privacy of personally identifiable information collected about our users. In adopting this customer privacy policy, our intent is to balance our legitimate business interests in collecting and using information and our user’s reasonable expectations of privacy. By using this site, you signify your agreement to our Privacy Policy. If you do not agree to this policy, please do not use our service. Your continued use of Kwa Madwala Tours & Safaris CC following the posting of changes to these terms will mean you accept those changes.         

What personal information does Kwa Madwala Tours & Safaris CC collect from me?

We collect information in several ways. Some personal information such as a name, surname, contact numbers and e-mail addresses are gathered when you register for various services downloads or submits requests. More detailed information is collected when we conduct on-line business with you, or when you participate in surveys, etc.             When you are in a section of Kwa Madwala Tours & Safaris CC and are asked for personal information, you are sharing that information with Kwa Madwala Tours & Safaris CC and its divisions only. Sharing with third parties will not happen unless specifically asked for by us, and agreed to by you. Promotions that run on Kwa Madwala Tours & Safaris CC may be sponsored by companies other than Kwa Madwala Tours & Safaris CC or may be co-sponsored by Kwa Madwala Tours & Safaris CC and another company. Some data collected during a promotion may be shared with the sponsor, but again only after you gave permission.

Please be aware that advertisers or websites that have links on our site may collect personal information about you. This privacy statement does not cover the information practices of those websites or advertisers         

How does Kwa Madwala Tours & Safaris CC use my information?

Our primary goal in collecting personal information is to provide our users, with a personalised online experience, including interactive communications and other services. By knowing a little about you, we are able to deliver more relevant content, and a better service to you.

We deliver targeted advertisements on behalf of advertisers, which we display to our visitors. During this process, the advertiser never has access to individuals’ information. Only Kwa Madwala Tours & Safaris CC have access to your information. We conduct research on our own behalf, and occasionally for our customers. Information collected such as users’ demographics, interests, and on-line behaviours will be kept confidential. We do this to better understand and serve our customers. This research is compiled and analysed and will only be shared when you gave us permission.         

With whom does Kwa Madwala Tours & Safaris CC share my information?

We will not disclose any of your personal information except when we have your permission or when we believe in good faith that the law requires it. Kwa Madwala Tours & Safaris CC may also disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our policies or may be causing injury to or interference with (either intentionally or unintentionally) Kwa Madwala Tours & Safaris CC’s rights or property, other Kwa Madwala Tours & Safaris CC users, or anyone else that could be harmed by such activities.         

What are cookies and how does Kwa Madwala Tours & Safaris CC use them?

Cookies are pieces of information a website transfers to your hard drive for record-keeping purposes. Cookies make surfing the web easier for you by saving your preferences while you’re at our site. We may save password information in cookies. In certain areas of the site, Kwa Madwala Tours & Safaris CC places a “cookie” on the browser of an Kwa Madwala Tours & Safaris CC browser’s computer to store or track information about you.

A cookie can be used to tell when your computer has contacted a Web site; we use the information for the purpose of serving personalised content. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of Kwa Madwala Tours & Safaris CC will not function properly or deliver personalised information if you refuse cookies. You may occasionally get cookies from our advertisers. Kwa Madwala Tours & Safaris CC do not control these cookies. The use of advertising cookies sent by third-party servers is standard in the Internet industry.         

Use of IP Address

We log IP addresses, or the location of your computer on the Internet. An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. Kwa Madwala Tours & Safaris CC collect IP addresses for the purposes of system administration, to report aggregate information, and to audit the use of our site. When users request pages from the Kwa Madwala Tours & Safaris CC network, our servers log the users’ IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user’s session will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our policies or Terms of use Agreement or to protect our service, site, customers or others.         

Links to Other Sites

Users should be aware that when you are on Kwa Madwala Tours & Safaris CC, you could be directed to other sites that are beyond our control. There are links to other sites from our pages that take you outside our service, e.g. a banner advertisement, research sites or customer sites. These other sites may send their own cookies to users collect data or solicit personal information. Kwa Madwala Tours & Safaris CC do not control the privacy policies of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks.

Please keep in mind that whenever you give out personal information online, for example, via message boards or chat forums; that information can be collected and used by people you don’t know. While Kwa Madwala Tours & Safaris CC strives to protect its user’s personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.         

Security

The importance of security for all personal information associated with our users is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, however cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.  

Email

Using the email addresses provided when you register for various services, Kwa Madwala Tours & Safaris CC might periodically send promotional email to its users about services offered by Kwa Madwala Tours & Safaris CC.         

By continuing to use Kwa Madwala Tours & Safaris CC, you agree to abide by the terms of this policy.